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Apple watch series 10 not charging

Hi I recently purchased the series 10 watch and everything good until the last few days where it refuses to charge. I have tried the old cable that I had with the series 6 (which still works - I have tested it), tried the new cable that came with the watch, tried soft and hard re boot. When i do this it works for about 1 minute then stops charging again. Is there anything I have missed or is it a faulty watch?



Apple Watch Series 10, watchOS 11

Posted on Sep 29, 2024 6:01 AM

Reply
16 replies

Nov 24, 2024 6:46 AM in response to Eoin_C

Older Apple Watches did not support Quick Charging, like the Series 10 does. Even the Ultra 2 needs more time to charge up to 80%.

So if your adapter can not handle the power management needed, your Series 10 can not charge correctly.

And Apple charging cables and batteries are equipped with electronic parts that help to control the charging process.


If you think charging your watch is an Apple Watch hardware issue, contact the official Apple Support or visit an Authorized Apple Service Provider/Apple Store, to get it diagnosed.

Apple - Find Locations

Apple Watch Service and Repair - Apple Support



Nov 24, 2024 6:25 AM in response to Ingo2711

It's a new puck (the one that came with the watch) and two different chargers. The only common item is the watch itself.


Again, charging should not be this difficult. The (this) puck plugs into a USB-C port on the charger. USB-C is a standard, meaning basic functionality is guaranteed if the standard is properly followed. The prior puck and charger were USB-A but the same statement applies. So Apple has either improperly implemented the USB standards in both their USB-A and USB-C pucks, or there is a hw or sw bug in the watch. Given that I've never had a charging problem in any of my prior Apple watches, that can only mean the problem is in the Apple Watch 10. And this is supported by the fact that other people with 10s who are no doubt using a variety of chargers are experiencing problems as well. The watch itself is the common denominator

Nov 24, 2024 7:30 AM in response to Ingo2711

Even if some combination of chargers and cables don't support Quick Charging, the Watch 10 should not require it. That would be a horrible design decision. If the supposed combo of charger and cable doesn't support Quick Charging, the watch should still charge, just not as quickly. It should not behave as mine has done twice now, which is fail to charge altogether, or even discharge all the while showing the charging icon. The watch is not a high-power device. It should not require a high-power charger and extra "features" just to charge normally.


If my watch continues to behave as it is doing I will definitely be taking it in for warranty service.

Apple watch series 10 not charging

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