iPhone 16 Pro not turning on

My wife’s iPhone 16 Pro is not turning on. Several times I have had to push the top volume, bottom volume and then hold the right power button until the Apple came on. And it took much longer than 10 seconds and instead of it coming on by itself, the Apple would show only after I held and released the power button. Did she get a lemon or are others having this problem? She gets a new phone every year so this is not an operator error.

iPhone 16 Pro

Posted on Sep 27, 2024 5:04 PM

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Posted on Oct 8, 2024 6:55 AM

Bought two new iPhone 16 Plus. Did update to iOS 18.0.1. When one phone was turned off and charged overnight, it would not turn on this morning. So far I am trying the force restart multiple times and I have plugged it into a different charger no beeps. Also I plugged it into my MacBook and no beep and not showing up on Finder. This is bad. This has never happened with multiple iPhones over the last several years. Phone $1000 and it does not work after a few days. Ugh. Afraid to shut down the other phone and fear that it will also not be able to be turned down.

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Mar 7, 2025 8:56 AM in response to ParamdeepSingh

ParamdeepSingh wrote:

Seems the iPhone 16 has a different hard reboot process.


Well, no, it is the same reboot process for all iPhones released after the iPhone 7; meaning the iPhone 8, all SE models, and all Face ID iPhones.


Sharing the same below for all

Hard reboot is first press the volume up button on the left side once only, then press the volume down button below it once only and then keep holding the power button till the apple logo shows up.

Best wishes to all and hope you never have to use it but if you do keep this thread.

Thanks for this helpful post!

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Mar 9, 2025 5:04 AM in response to Lilisbuddy

Bought this iPhone less than a month ago, i woke up this morning and the phone is turned off. I had to try to reset for an hour and it finally came back on thanks to this community. This is ridiculous it is a $1000 brand new phone , with this much factory issue. What are apple makers doing? People could be in a life of death situation and the phone would just stop working. They need to take accountability for this situation - how are you charging an arm and leg for a phone and making a terrible phone.

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Mar 13, 2025 9:01 AM in response to 7758Brid

7758Brid wrote:

I have had my new 16 pro max for a week and I have had the same problem after turning in off for charging last night. I have had an I phone for over 15 years and never had this problem before.

How are you turning it on? Holding the SIDE button for 15-30 seconds, as designed?


Why are you turning it off overnight? If it is just to charge it, that practice will actually reduce the useful life of the battery over time.

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Mar 13, 2025 10:22 AM in response to radioroe

I hope you’re doing well. I’m writing to ask for your help with something. I recently updated my iPhone 16, and now it won’t turn on. I tried everything I could think of, but nothing seems to work. I’m really hoping you can help me out. I’d really appreciate it. Thanks a bunch!

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Mar 16, 2025 7:38 AM in response to Lilisbuddy

Same thing just happened to me and I have only had my iPhone Pro Max for a week. I used the up down volume and power button method and now it started up. The phone was also prompting me to install the latest update so perhaps that had something to do with it. I did plug it in and shut it down overnight but I have done that before and have not had this issue. Sounds like a bug that needs to be addressed.

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Mar 21, 2025 6:50 AM in response to Lilisbuddy

I’m having this same problem of not turning on, the issue with me is that I can not remember the iCloud pass word and apple says they can’t run diagnostics without it. And because the phone won’t come on I can’t reset it. I have tried so hard to remember and then log in from another device but now iCloud has locked the password and won’t allow me to attempt to reset the password again unless I have proof of purchase with the imei number on it. The problem is that I got it from comcast and even though I have the box with the imei number on it my proof of purchase receipt does not have the imei number. Comcast’s says they can’t provide the imei number on a receipt because it is not assigned until after the phone is shipped. Therefore I iCloud won’t reset it and I won’t be able to access my iCloud. I fear I will be stuck paying for a phone that I can’t use. This is very frustrating!! A word to the wise make sure you know your iCloud password!!


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iPhone 16 Pro not turning on

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