iPhone 16 Pro not turning on

My wife’s iPhone 16 Pro is not turning on. Several times I have had to push the top volume, bottom volume and then hold the right power button until the Apple came on. And it took much longer than 10 seconds and instead of it coming on by itself, the Apple would show only after I held and released the power button. Did she get a lemon or are others having this problem? She gets a new phone every year so this is not an operator error.

iPhone 16 Pro

Posted on Sep 27, 2024 5:04 PM

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Posted on Oct 8, 2024 6:55 AM

Bought two new iPhone 16 Plus. Did update to iOS 18.0.1. When one phone was turned off and charged overnight, it would not turn on this morning. So far I am trying the force restart multiple times and I have plugged it into a different charger no beeps. Also I plugged it into my MacBook and no beep and not showing up on Finder. This is bad. This has never happened with multiple iPhones over the last several years. Phone $1000 and it does not work after a few days. Ugh. Afraid to shut down the other phone and fear that it will also not be able to be turned down.

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Jan 26, 2025 3:35 PM in response to Heardy123

Heardy123 wrote:

Hi

Brand new iPhone 16 pro turned off and on Magna charge.woke up this morning would not start!
tried fast volume up/down many times no joy.
Gave it one more go keeping my finger on the start button for much much longer (1 min) voila it came on!
Apple don’t want you turning your iPhone off at night!!!! WHY????
Loyal apple customer ANGRY!!!!!

WHY are you turning the phone off at night to charge it? It's not only not necessary, it's counterproductive. The phone does updates at night while charging. The phone backs up at night while charging. It's not recommended to power the phone off at night. You cannot overcharge an iPhone.

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Jan 26, 2025 8:26 PM in response to Mark Gregor-Pearse

After mine died, charged it for a few hours with a magsafe charger. Waited until the charger showed the phone fully charged. Removed phone from its cover and performed the vol up/vol down/power reset several times. The reset maneuver is easier to do with the bare-bones phone. On the 4th or 5th reset attempt I held the power down for about 3-4 minutes and thankfully it finally turned on. After it booted, I updated to 18.2.1.

Thanks for your suggestion.

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Jan 27, 2025 7:57 AM in response to Heardy123

Whether you are an Apple customer or not, of course you can turn your phone off when you want to. Of course, if you do you can lose text messages and other notifications sent while it is off, you lose automatic nightly backups, which is OK if you manually back up frequently or don’t care of you lose your content if the phone is damaged, stolen, or just has a hardware failure. And you also lose some of the sophisticated charging features that can extend the life of your battery.


Apple’s recommended best practice is to charge overnight, every night, with Optimized Charging and automatic backups turned on. But you are certainly free to ignore recommendations from the people that designed, built and programmed your pocket-sized computer that can also make phone calls.

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Jan 27, 2025 8:34 AM in response to mtvann71

Why do you think it’s a bug, rather than a hardware problem with YOUR iPhone? I have no problem turning mine on if I turn it off, and apparently millions of other users don’t have a problem either, or they would be posting here. Have you had Apple Support evaluate your phone?

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Feb 15, 2025 9:48 AM in response to Lilisbuddy

I have a IPhone 16 Pro purchased three months ago and yesterday my phone shut off on it’s own and I was not able to restart it using the recommended push the up volume, down volume and hold the start button. I tried for over an hour. I tried plugging it in to a charger and it still would not come back on.


This morning I tried the recommended steps and it finally came back on. This only happened after I did the newest update.


I also have been using an IPhone for the past 15 years and have never had this problem before.

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Feb 18, 2025 9:03 AM in response to Lilisbuddy

Same issue here. Mom’s new iPhone 16 Pro Max won’t turn on after being left overnight to update to latest iOS 18.3.1 version, while plugged-in to charge. Followed the button steps outlined by Apple Support to no avail. We don’t have a computer (only iPad) and don’t have the time to run immediately to an Apple Store. This is really something that Apple needs to address with an urgent fix, as it’s leaving customers without a working phone.

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Feb 18, 2025 1:48 PM in response to Perscorilo2002

Update: I finally visited T-Mobile, and the salesperson there followed the same steps suggested in this thread. They clicked the up volume button, then the down volume button (in quick succession), and finally held down the button on the other side for approximately 30 seconds. As a result, the phone started up. However, this shouldn’t have happened in the first place. We should have had the phone available and turned it on, especially considering that we were expecting an important call.

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Feb 18, 2025 2:00 PM in response to Perscorilo2002

Perscorilo2002 wrote:

We should have had the phone available and turned it on, especially considering that we were expecting an important call.

Technology made by imperfect humans is not perfect. Sometimes, glitches happen. However, now you know how to do a forced restart which means you can probably resolve a lot of issues yourself and fairly quickly.

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Feb 23, 2025 3:24 PM in response to Lilisbuddy

This just happened to me too. I got the iPhone 16 Pro Max about 2 months ago. First time this has ever happened to an iPhone I own. Really scary. Thought the phone had died. It took about 10 attempts at force restart for the apple to show on the screen. Hopefully it's a software issue and they solve it on the next iOS update.

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Feb 23, 2025 7:12 PM in response to Lawrence Finch

Sorry for not getting things right on my first attempt 100% of the time. While it’s true any computer/smartphone can crash at any given time, it’s very suspicious that it has happened to at least 1,400 people with the iPhone 16. I’m glad I got my phone back to life and really hope it doesn’t happen again. But if it does, it will surely only take me 9 attempts next time

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Feb 24, 2025 7:16 AM in response to IdrisSeabright

No, I consider it a problem when it happens to several devices instead of just a handful of people, even if it’s just a tiny percentage of the total (as far as we know). It is strange to me that so many people on this thread have had many iPhones and never had it happen before, just with the 16. Why is it so difficult to accept that there might be a problem with this generation of iPhone? People here get so defensive and attack the buyer (who has paid hundreds to over a thousand dollars for this device and is justifiably worried when something like this happens for the first time and on top of that sees that so many other people are having the same issue with the same model). And just as we cannot be sure whether it has happened to the 1,400 people that have hit the ‘me too’ button, we do not know how many people out there have had this problem and haven’t shared it here.

I guess people are just looking for whatever reason to fight and belittle others on the internet, instead of focusing on how to fix problems and improve future products for consumers. Have a great day

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Feb 26, 2025 5:45 AM in response to Lilisbuddy

This has been happening with my iPhone 16 Pro Max for about a month now, once or twice every week or so. I have called Apple support and they tested the phone to no avail and no answers. I was told I could get a Express Replacement since my iPhone was still under warranty, but I would have to still pay for said replacement at a reduced rate. Uh, no!


From all the people here with the same issue, this is another big problem that Apple is ignoring. How many people with this same issue does it take for Apple to address this, if at all?! It's been suggested that we leave the phone powered up overnight while charging. That might fix the issue by putting a band aid on it and it would probably work, but you should be able to turn off your phone/computer when you need to without the nagging doubt that it won't power up again the next morning after charging and having to do a Forced Restart and pray that it will work!


And how many times will this issue pop up and be cured with a Force Restart, will work, before the phone completely bricks, especially when said phone's warranty has expired and now you have a very expensive paperweight?


Ah, for myself, the solution is to nurse this iPhone until the iPhone 17 Line drops this coming September and take another chance on a new device once again. Apple is really no help and the Limited Warranty is really Limited. I would suggest that even the extended warranty plan is full of holes and really not worth the expense it costs too, once you read all the fine print.


I am really old it seems and today even moving to another platform does not guarantee you will be problem free any more. Quality Control and Reliability are things of the past now. Ugh!



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Mar 7, 2025 4:12 AM in response to radioroe

Hi. I had the same experience today. Was very Hassled as the iPhone 16 pro 1 TB is a usd 2000 phone.


Went to the Apple store and the technician fixed it in 30 seconds. Seems the iPhone 16 has a different hard reboot process.


Sharing the same below for all


Hard reboot is first press the volume up button on the left side once only, then press the volume down button below it once only and then keep holding the power button till the apple logo shows up.


Best wishes to all and hope you never have to use it but if you do keep this thread.


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iPhone 16 Pro not turning on

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