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"Find My" on Intel iMac not working with Sequoia

After upgrading to Sequoia (5k iMac, 2019, Intel), "Find My" doesn't provide a location for friends that I am following. It does display my own location correctly.


I see their locations on my iPhone, iPad and M2 machines, so I know the location data is out there. Strangely, the "Devices" and "Items" tabs are working for friends' device locations.


A bug with Intel Macs? Bad preferences? A setting to toggle?


Thanks.

iMac 27″, macOS 15.0

Posted on Sep 27, 2024 12:00 PM

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Question marked as Top-ranking reply

Posted on Oct 1, 2024 2:37 PM

Thanks mrokloricred37, unfortunately that did not resolve my issue. It still takes a few minutes to go through the 'Locating' process and then finally ends with 'No location found'. Their names are there, and they can be clicked on. It just does the 'Locating..' and then 'No location found' process.


I appreciate the suggestions.

Marty

18 replies
Question marked as Top-ranking reply

Oct 1, 2024 2:37 PM in response to mrokloricred37

Thanks mrokloricred37, unfortunately that did not resolve my issue. It still takes a few minutes to go through the 'Locating' process and then finally ends with 'No location found'. Their names are there, and they can be clicked on. It just does the 'Locating..' and then 'No location found' process.


I appreciate the suggestions.

Marty

Oct 11, 2024 7:33 AM in response to larryfitz

Same exact problem here. I've been on with support for more than a week now. We tried everything. Creating new profiles and logging in with AppleID, reinstalled the OS, removed and readded family members. Nothing works. This is a bug and all I keep hearing from Apple is that they haven't heard of any issues with FindMy in Sequoia for Intel Macs. We all beg to differ.

"Find My" on Intel iMac not working with Sequoia

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