Just got the 16PM and it will not turn off after attempting update right out of the box and is very hot. Unable to force restart (volume up volume down hold power button). Every time I try, the screen goes blank briefly and right back to “hello” screen at initial setup.
[Re-Titled By Moderator]
iPhone 16 Pro Max
In some places, Apple has a 14 day return policy on new products, so you may be able to return it and exchange for a new iPhone. If your region doesn't allow refunds, you can usually discuss your options with Apple for a defective product.
⇢ Returns & Refunds - Shopping Help - Apple
In some places, Apple has a 14 day return policy on new products, so you may be able to return it and exchange for a new iPhone. If your region doesn't allow refunds, you can usually discuss your options with Apple for a defective product.
⇢ Returns & Refunds - Shopping Help - Apple
iPhone 16 Pro Max will not turn off after attempting update
