ios 18 mail stuck in "checking for mail"

DeadCanard wrote:

Since the first iOS 18, my IMAP account works just fine after setting up then a few hours later or sometimes a day later, it just gets stuck in "Checking for mail" when trying to update my inbox. Though I can access other folders just fine. And the unread count in inbox seems to be correct.

Uninstalling/Reinstalling the mail app fixes the problem for a while but it usually comes back. Though it seems that if it doesn't get stuck for a couple of days, the problem does not come back until the next OS update.

The IMAP account works just fine the Mail.app on macOS 14 and 15 , iOS 17. I really never had had an issue before iOS 18. I used the feedback form during the beta but it has not been addressed.

Any suggestions welcome

[Edited by Moderator]

Report the issue your IMAP provider or look at their help site.

I was on the phone with Apple support and the problem was fixed. I had to delete the Apple email app on the iPad, reinstall the app, and then add the email account. Because I was using the POP protocol, all of email in all of the folders on my iPad was lost. Fortunately, I had my full inbox on another PC, but I lost the emails in the drafts and sent folders on the iPad.

I have the same issue, but my email is setup for POP.

This happens on my iPad not on my iPhone. Both are running IOS 18.

Same for me. Apple’s QA isn’t what it once was.