Возврат за продление отмененной подписки
Hello! I really hope that you can help me. I bought a trial (free) subscription and was not going to renew it, because I realized that the product did not suit me. I forgot about renewing the subscription, I remembered only when Apple tried to withdraw funds from my account, after which I immediately canceled the subscription renewal to avoid losing money for an unnecessary product. Please look at the information that I canceled the subscription renewal before the funds were debited from me!!! 09/17/2024 at 06:27 $ 34.99 was debited from my bank, although there was still 15. On 09/2024 I canceled the subscription and tried to contact APPLE support so that it would not be renewed, they refused to refund my funds. I kindly ask you to help solve this problem, because I canceled this subscription before the money was debited, I beg you!!!!
iPhone 12, iOS 17