Epson Software update crashing on macOS 15.0

Since I updated to Mac OS 15.0 on my Mac Studio, Epson Software Updater crashes on opening. Any suggedtiom



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Posted on Sep 21, 2024 7:17 AM

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Posted on Nov 28, 2024 9:23 AM

Excellent, Yota13 thanks. I didn't have AltTab installed but other apps that use key shortcuts. I deactivated many of them under Settings | Privacy & Security | Accessibility and the Epson updater worked. After the updates I reactivated them and the Epson updater still works.

24 replies

Dec 29, 2024 3:15 PM in response to mcoombs

I also am having this problem. I am unable to open ANY of the Epson drivers/programs that are affiliated with my Epson ET-3760. I read all of the comments beneath this post and tried re-installing the drivers, I tried checking under Local Networks in Settings and seeing if anything is not activated, but nothing. Essentially tried everything suggested in these comments and to no avail. The apps will not open and it's a real bummer because I was trying to scan something to my computer and I can only seem to get it done these days using the Epson Scan Utility 2 program which does not open. I tried to see if an update was needed and the Epson Software Updater does not open either. Not sure what to do at this point.

Sep 27, 2024 7:20 PM in response to mcoombs

My software updater is fine, and there was no update that needed to be applied.

My computer says the printer is there, but it also says it doesn't get a response.

My printer says it can see my computer.


I have exactly the same problem with Apple Watch not unlocking my mac after the 15.0 upgrade.

Doing those recommended steps didn't work either.


But both these problems--watch and printer--happen with EVERY MacOS upgrade. I complain, as do others, and find no one else can figure out the problem. But then (weeks later) things start to mysterious work again (and others have said the same).


Apple, being the young startup that it is, will eventually smooth out these kinks.

Oct 4, 2024 6:07 PM in response to den.thed

I have a questions? The AirPrint does not let you refine the colors as the Printer driver normally would let you. But when you go into the Epson website under the Mac OS 15, there are no Printer Driver only the airprint and scan print. How do we get the Printer Driver Utilities Combo like all the prior Mac OS have 14x and below? The work I do requires me to adjust the colors in the advanced color tab that is on everything below Mac OS 15x, but the package is not there on the Epson Website. How do we get that added? Do we have to downgrade from Sequioa, if so how do we do this? I cannot use me printer. When I try to use anything below Mac OS 15x it I get communication errors or it will just not print.

Oct 12, 2024 2:17 AM in response to den.thed

I am unable to bring this window up on the AirPrint drive 4.0, how do I get the driver that will allow this to be able to adjust colors? Before I was allowed to choose color profiles, under printer settings now under AirPrint 4.0 it is not coming up.


I’ve also tried using driver 13x and then it gives the error message communication error.


I am losing work as I rely on being able to adjust colors, brightness, saturation, contrast and then each of the colors cyan, magenta, yellow.


If am unable to get this window up I need instructions on how to downgrade from Sequoia.


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Epson Software update crashing on macOS 15.0

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