Notes app is crashing after iOS 18 update on my iPhone

Is anyone else experiencing problems with their notes following the iOS 18 update? Until yesterday my notes app was working fine and I was able to use it like I’ve always done. Since yesterday on September 17, 2024, the app’s been completely unusable and you can’t click on your notes without the app freezing or crashing.


[Re-Titled by Moderator]

iPhone 7, iOS 15

Posted on Sep 18, 2024 7:24 PM

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Posted on Oct 2, 2024 12:44 PM

This update is horrendus for notes, it was working fine before the update to ios18. I’m a huge user of notes and have thousands on icloud. It’s unsuable now, notes freezes, glitches, lags and I can’t access important documents. This is infuriating. I’ve unsynced and trying to re-sync my notes to see if that does anything, and the process is taking forever to re-sync.


Such a nasty update for notes.

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Oct 2, 2024 12:44 PM in response to douglas_c11

This update is horrendus for notes, it was working fine before the update to ios18. I’m a huge user of notes and have thousands on icloud. It’s unsuable now, notes freezes, glitches, lags and I can’t access important documents. This is infuriating. I’ve unsynced and trying to re-sync my notes to see if that does anything, and the process is taking forever to re-sync.


Such a nasty update for notes.

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Sep 18, 2024 11:53 PM in response to Métis

Update: I rebooted my phone, but it was ineffective I haven't checked all the notes, but the one I use every morning as a journal, which is very large, freezes the app immediately. I left it like that for some minutes to see if the app would come back to life, but it didn't. My phone, however, became quite warm.

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Sep 19, 2024 8:54 AM in response to douglas_c11

I had the same problem on my iPhone 11 Pro Max since yesterday when I updated to IOS 18 and the notes app appeared to be unresponsive and none of my notes would open. I had one large notes file which I desperately needed.

I tried all the solutions online and non worked. This included locking the note and applying a password. No good.

Some people suggested turning off syncing to iCloud but I never was using iCloud. I tried enabling and then disabling but that didn’t work. I tried logging out of iCloud then restarting the phone and logging back in to no avail.

I realised that even though the notes app appeared to be frozen some functionality was still working in that I was able to move the notes file to and from iCloud and between folders locally on the iPhone.

I realised that I could create a brand new test note file and this worked perfectly and would open and close and could be edited perfectly normally as long I kept away from my existing file. Having created a new file I disabled iCloud syncing and turned off 4G mobile data and clicked on my existing note and just left the app open apparently hung but after about twenty minutes it finally opened complete with all my data much to my relief.

I immediately copied all the text into an email that I sent to myself as a backup.

Problem Solved.

Notes now works fine as it did before the update. Just to be sure as I am an IT engineer I decided to delete my notes from both iPhone and iCloud and removed and reinstalled the notes app from the App Store to have a clean start recreating a new note from the data I copied out of the old file.

Everything now back to normal with no data loss but I really don’t like the new layout of IOS 18 and it’s caused a major headache with notes.

Hope that helps.

Good luck.

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Dec 2, 2024 9:06 PM in response to douglas_c11

I had the same problem when I updated to iOS 18.1.1 yesterday: my large notes froze, I couldn’t open them, the small ones still worked. I was too afraid to stop syncing to iCloud and delete all notes, But what worked for me was:

  • go into air plane mode (WiFi off)
  • open large note and just wait
  • my note opened after 1 minute or less.


now I’m back in online mode and it still works.


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Sep 21, 2024 8:09 AM in response to douglas_c11

I usually use the Notes App to learn French on my iPhone 12 Pro.

After getting my iPhone 16 today, when I read the articles which I copied to the Notes app, it could not operated properly. I used the function "look up" for definition a lot, and it should not be a big deal. But now the Notes app on my iPhone 16, which runs iOS 18, crashes out every two times I "look up" the vocabularies.

Wish the next update will fix this problem.

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Oct 13, 2024 11:38 AM in response to douglas_c11

I just notices how Note has degenerated on iOS 18. If I have my iPad connected to the Internet, Notes will not write tp the cloud - then write to the screen. That is like 1980s telnet. If I turn off Internet, then it is OK.


NOTE for EVERYONE. APPLE Does not pay attention to these forums. If you have a problem, call Apple Support, get a ticket, reference this list.


Otherwise the issues are never logged, never get to the product managers, never get to customer support.


I’ll get my ticket in this afternoon and share (sharing each other tickets is one way to building community support to get Apple to fix problems.).

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Notes app is crashing after iOS 18 update on my iPhone

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