You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Mac not charging while system is on

Yesterday night my MacBook pro 14inch 2021 was charging super normal just like out of the box.


But, upon updating the macOs to Sequoia it’s not charging even a bit, though charger and chord is showing that red dot, but it’s not taking up the current.


Tried everything but still no luck. At the end came know that it is charging when system is off( super slow).


please help!!

MacBook Pro 14″, macOS 15.0

Posted on Sep 18, 2024 4:26 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2024 9:00 PM

None of these is the cause or the case. There is obviously a bug in macOS Sequoia that prevents charging. Starting in safe mode didn't solve it, however while I was on startup option screen the charger got recognized, however it's back to not charging after the restart and I couldn't reproduce the charging phase by restarting into start up options.


Gonna wait for Apple to fix this. This is real real bad....

15 replies
Question marked as Top-ranking reply

Sep 27, 2024 9:00 PM in response to James Brickley

None of these is the cause or the case. There is obviously a bug in macOS Sequoia that prevents charging. Starting in safe mode didn't solve it, however while I was on startup option screen the charger got recognized, however it's back to not charging after the restart and I couldn't reproduce the charging phase by restarting into start up options.


Gonna wait for Apple to fix this. This is real real bad....

Sep 30, 2024 10:02 PM in response to MukulSingh27

FIXED!!!! Just wanted to let you know I had your EXACT SAME ISSUE , with the exact same model mac and after 2 days trying almost everything to fix it and calling back and forth Apple support to no avail, I finally fixed it myself.

The way it worked for me is this:

  1. I booted the macbook in recovery mode (at this point my mac had like 4% battery life), of course connected to the power. To do that just shut down your mac and then hold the power key until you see the boot options appear and select options. click continue.
  2. Once this loaded, I removed the power from my mac, i got the alert the battery level was low of course, opened safari and started browsing to make sure that the battery level would go in the "reserve" level. (your mac will tell you when the battery is in the reserve, for me it was when i hit 3%.
  3. After doing that, plugged power back in, and BOOM, started charging.
  4. rebooted, everything works fine now, it charges.


My suspicion is that some kind of bug was messing up with the battery data and it needed the battery to be in a different "state" (in this case reserve battery) in order for it to start charging.


Let me know if doing this fixes it for you too!


P.S.


Some other people reported success by simply unplugging-plugging the battery back. but this requires to open your macbook and these new ones are not exactly very amateur friendly, so I wouldn't do that if you don't feel confident in your take-down skills.


I hope this helps!



Sep 27, 2024 6:07 PM in response to MukulSingh27

MagSafe charger? Using the charger that came with the MacBook Pro 14"?


Do you see a red or amber LED light on the MagSafe connector?


At what charge level is the battery? Is it 80% or close to it?


Do you leave the Mac plugged into power most of the time?


If the answer is a MagSafe connector with an amber light and the battery is at approximately 80% and you normally leave it plugged in most of the time. Then congratulations you just discovered a very nice feature where macOS tries to preserve the overall lifespan of your batteries. Ion-Lithium batteries do not like being charged to 100% and constantly kept at that level. They also do not like being drained completely. Excessive heat or extreme cold is also not good for Ion-Lithium batteries.


Click the battery on the menu bar and click Charge to Full Now. Run your MacBook Pro on battery more often. When it's charged actually unplug it and use the battery as it is designed. Going to lunch and your MBP could use some more charge? Plug it back in and unplug it when you return.


While you can turn off Battery Optimization that will result in the battery wearing out faster.

The setting is to be found in Settings -> Battery -> Battery Health click the tiny i in a circle to the right and turn off Optimized Battery Charging.






Oct 17, 2024 6:38 AM in response to raycraven

raycraven wrote:

2. Once this loaded, I removed the power from my mac, i got the alert the battery level was low of course, opened safari and started browsing to make sure that the battery level would go in the "reserve" level. (your mac will tell you when the battery is in the reserve, for me it was when i hit 3%.
3. After doing that, plugged power back in, and BOOM, started charging.
4. rebooted, everything works fine now, it charges.

Maybe this calibrates the battery.


I have done this a few times to my iPhone SE 3rd party battery when it has suddenly started to report greatly diminished battery % like a freshly charged battery very soon dropping 100% → 60% even in very light use and good mobile coverage. I have fixed this by:


Charge it to 100%, and keep charging it for at least two more hours.

Use your device until it shuts off due to low battery [this takes quite long because the apparently % reading is just plain wrong so I have had to enable GPS, put the display brightness to the max and surf the net so this phase does not take too long at 1% battery reading...].

Charge it uninterrupted to 100%.


After that the ~60% battery health is restored to the previous ~100% or whatever it was before that hiccup.

Nov 13, 2024 12:33 PM in response to raycraven

Tried all the suggestions here but none of them work. Tried safe boot. Tried emptying the battery, with and without safe boot, tried opening up and disconnecting the battery. The only thing I can do is trickle charge with the laptop off and closed with the mag safe charger.


M1 Max 2021 14" here. was working fine until I upgraded from Ventura to Sequoia. Apple have defo got a bug they haven't caught here and I hope they fix it soon as it has turned my laptop effectively into a paper weight.

Nov 25, 2024 5:04 AM in response to MukulSingh27

I think I'm having similar problem.

I had no problem until I used Sequoia 15.1.

Yesterday, I've tried to update to 15.1.1.

When my m1 macbook is updating, battery was charging(around 30% left).

But after finish OS update, the led on magsafe was on(red), but there were no charging icon on top of the screen.

and then my mac was not charged anymore during power on.

However, If I turn off my macbook and connect charge cable, battery is charged very slowly.


i've tried every solution on this thread, but nothing worked for me.

(I've tried to empty battery on safemode, and detached battery, but both failed)

I want to believe this is kind of a software bug, and I hope apple to fix this very soon.


Mac not charging while system is on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.