How to enable my Apple Account disabled on both iTunes and App Store?

My Apple ID has been disabled on both iTunes and the App Store, and I need this resolved immediately. I’m unable to access my purchased content or make any new purchases, which is causing a significant inconvenience


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iPhone XR, iOS 17

Posted on Sep 16, 2024 11:19 PM

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1 reply

Sep 17, 2024 05:08 AM in response to arogya64

Hello,


If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked", you might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support


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How to enable my Apple Account disabled on both iTunes and App Store?

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