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I cannot get Apple Music to work on Windows 11

What the title says. It used to work on this computer; it works fine on my laptop, but after moving my computer will not play any songs on Apple Music. The app opens, I am signed in (I have signed in and out), the computer is authorized (it has been de- and re-authorized), Lossless audio is off, I have uninstalled and redownloaded Apple Music, I have uninstalled iTunes from before Apple Music was used on Windows, I have deleted the data inside of "C:\ProgramData\Apple Computer\iTunes" as one forum suggested, I have entirely deleted all music data inside of my music folder in my user, I have redownloaded songs, I have played downloaded and undownloaded songs, nothing has worked.


Whenever I play a song, it will show that the song is playing, but it will stay paused at 0:00, and nothing I do can get it to play. I have no idea what to do at this point. I just want to listen to music on the streaming service that I am paying for. Please give me some pointers.


Thank you


Windows, Windows 11 (22631)

Posted on Sep 16, 2024 9:03 PM

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I cannot get Apple Music to work on Windows 11

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