Compressor Error: The job could not be submitted because the cluster could not be found.

Question

Level 1

4 points

Compressor Error: The job could not be submitted because the cluster could not be found.

Hi Community

I get this error, when I click "start batch":

The job could not be submitted because the cluster could not be found.

The selected cluster may no longer be available on the network, or your computer may have lost its network connection to the cluster. Check your network connections and try again, or select a different cluster.

I have never done anything with clusters. I don't even understand, what it exactly is.

Thanks for your help.

MacBook Pro 13″, macOS 14.6

Posted on Sep 12, 2024 10:16 AM

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Answer 1

Sep 14, 2024 11:35 AM in response to _laurin

Are you running any VPN?

I found an old thread with the same problem, and turning off the VPN was the solution:

The job could not be submitted because th… - Apple Community

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Answer 2

Sep 12, 2024 10:31 AM in response to _laurin

Go to Compressor->Settings and see what is there. Make sure that only “This Computer” is selected.

If the problem persists try deleting Compressor settings. To delete preferences, hold down command and option while starting the application and click Delete Custom Settings.

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Answer 3

_laurin Author

Level 1

4 points

Sep 15, 2024 7:13 AM in response to Luis Sequeira1

It is working again 🤩. It wasn't the VPN but it gave me an idea, what it could be. It was my adhoc network. Adhoc has been removed from the System Settings, but I've turned it on via Terminal. Maybe this is the reason, why it has been removed. I'm so happy, it's working again.

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Answer 4

_laurin Author

Level 1

4 points

Sep 12, 2024 11:04 AM in response to Luis Sequeira1

At Settings > Shared Computers is only “this Computer“, I have deleted the custom settings. I have also re-installed the compressor, but nothing helps, it is still there.

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