iphone 14 pro max screen became extremely bright and white blank screen after ios 17.6.1 update
3rd Sept
I updated to iOS 17.6.1. Within minutes, my screen became extremely bright and turned into a white blank screen. I called Apple Support, and they guided me through a force restart. Since it didn't work, they advised me to go to Switch.
4th Sept
At Switch, they said changing the screen would cost 2,000 , but couldn't explain why this issue occurred after the iOS update. They suggested I call Apple Support again, which I did.
I called Apple Support once more, requesting an explanation. They escalated it to a supervisor, who told me, "The phone must have had underlying issues, and updating the software exacerbated them."
Shouldn't iOS updates fix bugs and issues, not make them worse? It was frustrating to get explanations from two different entities, going back and forth. I paid for a premium product only to encounter this problem within two years. This is my first time experiencing such a situation.
iPhone 14 Pro Max