office word and excel not responding after i open it on mac book air 2024

Microsoft Error Reporting log version: 2.0

Error Signature:

Exception: SIG_HANG_QUIT

ExceptionEnumString: 33554432

Exception Code: 0x00000001 (0x0000000000000000)

Date/Time: 2024-08-24 06:47:14 +0000

Application Name: Microsoft Word

Application Bundle ID: com.microsoft.Word

Application Signature: MSWD

Application Bitness: x64

Application Version: 16.88.0.24081116

Crashed Module Name: merp

Crashed Module Version: 16.88.24081116

Crashed Module Offset: 0x00000000000079c4

Blame Module Name: unknown

Blame Module Version: 16.88.0.240811

UnsymbolicatedChecksum: 358BB8B02C40D13EADE2E6106CEEEB83

Blame Module Offset: unknown

StackHash: 5be4f9e8744dd47_33554432_main_arm

Application LCID: 1025

Extra app info: Reg=en Loc=0x0401

Build Type: Release

Crashed thread Stack Pointer: 0x_000000016af79ad0

Crashed thread: 0

x8: 0xfffffffffffffbbf x9: 0x0000000000000002 x10: 0x0000000000000000 x11:0x0000000000000000

CrashedApp_Virtual_Memory_Size_MB: 407614.906250

CrashedApp_Resident_Memory_Size_MB: 281.000000

CrashedApp_Memory_Footprint_MB: 162.097412

TimeFromLaunch: 0 hours, 0 minutes, 14 seconds

CrashedSessionDuration: 14

Total errors on this client: 38

Microsoft Application Information:

Tenant_Id: 8d6cd072-d91a-48da-91e1-bc6e74736c4d

Audience: Production

SHSuffixKey_0: _arm

AudienceChannel: CC

AudienceGroup: Production