Why am I unable to use a prepaid Vanilla gift card with my Apple ID?

I have been given a vanilla gift card, and I’ve been using them with my Apple ID for months. All of a sudden, it won’t accept that form of payment. I have 2 of them, and can’t use another card to make payments right now, so I have to be able to use these gift cards like I have without problems for months. I’ve seen that other people have had this issue over a year ago, and the answers were that apple doesn’t accept vanilla gift cards anymore. That would make sense, except that mine have worked as recently as last month. So that can’t be the reason it’s not working now. And yes, there are sufficient funds on the cards, and they have been activated. (Actually they’re not the kind that need additional activation). And I am able to use the cards in person at the store. So the cards work, just not for purchases that I need to make online through my Apple ID.


[Re-Titled by Moderator]

iPhone XR, iOS 17

Posted on Aug 16, 2024 09:13 PM

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Question marked as Top-ranking reply

Posted on Aug 17, 2024 12:50 AM

Are you entering them as a payment method in your Apple ID Account (not your Wallet app)?


Add a payment method to your Apple ID - Apple Support


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4 replies

Aug 17, 2024 09:20 AM in response to Another_id2

It may be more nuanced such as your card not having something else Apple wants such as an actual billing address. What exactly is the error message?


You say it worked in the past but not now (which kind of goes against everything I have seen about Vanilla cards to date). Remember, nobody here works for Apple so some questions you may have to refer to Apple to get any kind of authoritative assistance. Even then I have found you may have to find somebody who really knows Apple's detailed policies about something. This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support


You may wish to check what Vanilla says:

https://www.vanillagift.com/help


Apple's policies may vary from country to country. This is an international forum and we have no idea where you are. Even then, you would have to find somebody here who had experience with your country. What you read in other posts may apply to those countries but not yours.

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Why am I unable to use a prepaid Vanilla gift card with my Apple ID?

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