I have a iphone 15 pro on the latest ios and I’m trying to edit some photos. I can make the adjustments no problem but when copy the picture to paste elsewhere the edits disappear.
The adjustments also dont show in the ‘all photos’ gallery but when I click on the image, it slowly reinstates the edits.
Can anyone help? this is driving me bonkers!
iPhone 11 Pro, iOS 17
To troubleshoot photo adjustments on iOS 17.6, follow these steps:
1. Update your iPhone to the latest version of iOS.
2. Verify photo editing and saving by saving edits properly and checking for export options.
3. Test photo editing with different images and try editing directly within the Photos app.
4. Restart your iPhone if necessary.
5. Check storage and optimization settings, if enabled.
6. Reset photo settings if needed.
7. If the issue persists, contact Apple Support for additional solutions or a fix in a future update.
What kind of photo are you trying to edit?
Is it a photo you have taken with the iPhone? Or has the photo been shared to you?
Has it been synced synced to the iPhone?
I am asking this to find out, if the photo has been properly saved to Photo on the iPhone or if it is just shown in Photos but has not been saved to Photos on your device.
Carolinegb wrote: ... The adjustments also dont show in the ‘all photos’ gallery but when I click on the image, it slowly reinstates the edits.
Are you using iCloud to synchronize your pictures with iCloud Photos? If so
Do you have "Optimize Storage" checked in Settings>Photos?
How do the pictures look at iCloud.com?
How's the storage situation on your iPhone?
Do you have a good internet connection?
Is it the same when your phone is plugged in and charging?
Carolinegb wrote: It seems to be a software issue. There was an update today and it fixed the issue by about 50%. It’s such a weird one. My storage is fine.
I'm glad the update helped, but this isn't at all normal -- we haven't seen anyone else here with this problem. How about the questions I asked? Do you use "iCloud to synchronize your pictures with iCloud Photos?" etc.
Thank you for your help first of all.
I back up to iCloud if that’s what you mean?
On Charge/not makes no different but - I’ve discovered that if I record screen it works fine! (I’ve tried to record it to show here but it doesn’t happen 🙃)
It’s happening in my iPad as well, not just my phone but internet is good too.
Carolinegb wrote: ... I back up to iCloud if that’s what you mean?
What I man is, in iPhone Settings>Photos, do you have "iCloud Photos" turned on? Do you have "Optimize Storage" turned on?
About iCloud Photos: Using iCloud Photos synchronizes your Photos Library with your iCloud Photos Library. Having iCloud Photos turned on makes the pictures in your phone's Library exactly the same as pictures in your Library at iCloud.com. "Backup" usually means that you capture files at a moment in time, so if you accidentally mess one up, you can go back to the backup. iCloud Photos constantly synchronizes the Libraries, so that if you accidentally mess up, maybe erasing a picture you didn't intend, then that mistake is immediately transferred to iCloud. There's no going back.
Optimize Storage saves space on your phone by keeping only smaller pictures there, and relying on the full files being kept at iCloud Photos. Then, when you need the full pictures for printing or editing, etc, the phone grabs the full file from iCloud. This is very cool, but it can lead to a slight delay, sometimes. With Optimize Storage, you save maybe 80% of the storage that would be used otherwise.
There is also an iCloud backup service that is separate, and with iCloud Photos turned on, it doesn't do a double copy.
So, that's why I asked if iCloud and Optimize are turned on. And the same applies to the iPad. And, if you have iCloud Photos turned on, have you looked at your pictures at iCloud.com? How do they look?
Do you use a Mac?
Thanks for the explanation 😊. Yes, I’ve checked. I do have sync enabled.
I only have an iPhone and iPad. No computer or Mac.
I do have a crazy number of photos but plenty of storage so that shouldn’t be an issue I don’t think.
Thank you. That’s the first thing I did but then realised it’s also happening on my iPad?!?!?
Hi. This is ALL photos I’ve taken since I got my new phone about a month ago.
Hi and thank you Asha, how do I verify photo editing and check saving options? Everything else is normal and what I’m doing.
It seems to be a software issue. There was an update today and it fixed the issue by about 50%. It’s such a weird one. My storage is fine.
Carolinegb wrote: ... Yes, I’ve checked. I do have sync enabled.
Do you have "Optimize Storage" turned on?
Photo adjustments not working properly ios 17.6
