Im looking for help for my friend as they have recently broken their phone to the point they cannot unlock it anymore
I am looking for help to somehow retrive the photos. As i am writing this i am unsure if the photos are backed-up on their icloud and it is a little to late to even try know if they have been backed-up into the icloud.
iPhone 13
asha_kanta_sharma offers some good choices. If you think your friend used iCloud Photos, then you can go to iCloud.com on any browser and sign in with their account. Better, they can get a new iPhone and sign in to their account, and the pictures would automatically load into their Photos Library on the new Phone.
If they didn't use iCloud Photos, then they can restore their phone to be just like the old one using this iCloud Backup restore procedure:
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Depending on the damage, it's possible to unlock a phone from another device.
If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support
Next level, I think, is to go to the Apple Store. They will need your friend's Apple ID and passcode.
asha_kanta_sharma offers some good choices. If you think your friend used iCloud Photos, then you can go to iCloud.com on any browser and sign in with their account. Better, they can get a new iPhone and sign in to their account, and the pictures would automatically load into their Photos Library on the new Phone.
If they didn't use iCloud Photos, then they can restore their phone to be just like the old one using this iCloud Backup restore procedure:
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Depending on the damage, it's possible to unlock a phone from another device.
If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support
Next level, I think, is to go to the Apple Store. They will need your friend's Apple ID and passcode.
To recover photos from a broken iPhone, follow these steps: Check iCloud for backups, use iCloud backups, check iTunes/Finder backups, use data recovery software, visit an Apple Store or authorized service provider, and check other cloud services. If the iPhone is severely damaged, visit an Apple Store or authorized service provider for repair options or assistance. If the photos are not available, consider using third-party data recovery software or seeking professional help from an Apple Store or authorized service provider.
The damage on their phone is that they cannot unlock it with face id or passcode, so if they go to the apple store will they be able to recover the photos or not? hopefully this is the last question
Retriving photos from broken iphone
