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Pages Crashes and Will Not Update

iPhone: 7+

iOS: 15.8.3

Current Pages Version: 13.1

Available Pages Version: 14.1


Pages Document crashes when trying to Open and trying to Use. Must restart iPhone to use Pages, then Pages crashes while using.


Cannot find a way to update Pages to current version.

Posted on Aug 3, 2024 1:55 PM

Reply
8 replies

Sep 3, 2024 6:59 AM in response to montnls128

Problem Solved!

The problem with Pages and Numbers was the iPhone model. Apple stopped supporting iPhone 7 Plus in July of 2023. Mine had not received any updates in a year. On 08/06/24, for a measly $929.87 I traded it in on a 14 Plus and the problem was solved. Incidentally; 7 Plus is the oldest iPhone that is acceptable for trade in, anything older and they will only offer to dispose of it for you.


7 Plus was running 15.8.3

14 Plus, as of, 08/06/24 was running 17.6


7 Plus had not updated Pages and Numbers since 13.1

14 Plus, as of 08/06/24, was running Pages and Numbers 14.1


For an extra $100.00 I even doubled the memory from 128 gigabytes to 256 gigabytes. Before the issue manifested itself I had only used about 85% of the available memory. During the crisis I deleted as much as I thought I could live without and got it down to about 75% usage of memory.

Pages Crashes and Will Not Update

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