Problems loading email content on iPad mail

All of a sudden today my emails aren’t downloading images. At the top of my email it says “Your network settings prevent content from loading properly”. I’ve searched online for an answer on how to fix it so I can read my emails in full, but all I can find is an answer if you have a MacBook and the settings aren’t the same.

Does anybody know how to get rid of this? Everything was ok last night and I haven’t done any updates to anything on the iPad.

iPad Version is 17.5.1

Thank you

iPad, iPadOS 17

Posted on Jul 26, 2024 02:47 AM

Reply
10 replies

Jul 26, 2024 03:22 AM in response to Lyppy2014

Just a hunch, but are you using Apple's Private Relay, or Mail Privacy Protection features?


Settings > [Your Name / AppleID] > iCloud > [iCloud+] Private Relay > Private Relay - set to ON or OFF as required

Settings > Mail > [Messages] Privacy Protection > Protect Mail Activity - set to ON or OFF as required


Either of these settings might influence the issue that you see. If either are enabled (i.e., ON), as a diagnostic exercise, you might try setting them to OFF.


You should note that as email messages have already been downloaded without the embedded images, the change will not resolve the problem for mail messages already delivered to your iPad.

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Problems loading email content on iPad mail

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