Frequent Kernel Panics with Thunderbolt Display: iomfb_driver and Iomfb mailbox

I'm posting this because I believe I solved the problem and wanted to share my solution for anyone else encountering it.


I have an M2 Max Macbook pro running 14.5. I recently added a Dell U4025qw, which runs 120hz 5k2k via thunderbolt. It was causing frequent (sometimes as often as every 10 minutes) kernel panics and upon reboot, the culprit was always iomfb_driver or Iomfb_mailbox. Apple support suggested disconnecting the ethernet cable, which reduced the frequency, but did not solve the problem. Dell said there was no problem and I should try connecting it to a PC. Thanks... not their finest hour. I disconnected everything except the thunderbolt, tried different cables, etc. and problem persisted.


TLDR: I eventually found via trial and error that if I disabled VRR, the crashes stopped. I've slowly been reconnecting everything I previously disconnected and have not had another crash. It may also have been necessary to unplug and disconnect the monitor for 30 seconds, but I can't confirm that 100%

MacBook Pro 16″, macOS 14.5

Posted on Jul 6, 2024 09:47 AM

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Jul 9, 2024 01:02 PM in response to colin_theys

Hi Colin,


I received my Dell UltraSharp U4025QW just 10 days ago. Every day, I have at least one (up to 3) panic crashes with my MacBook Pro 16" Apple M2 Max 64GB, running macOS Sonoma 14.5.


From the panic logs located in /Library/Logs/DiagnosticReports, I can also find iomfb_driver and Iomfb_mailbox.


Reading your post, I have a few questions:

  • When you say VRR, you do mean Variable Refresh Rate; correct?
  • So, you set the Refresh Rate to 120 Hertz. Accordingly, it stopped crashing?
  • What about the High Dynamic Range? ON or OFF?


For the other readers, you find this setting in SYSTEM SETTINGS → DISPLAYS → DELL U4025QW.


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Frequent Kernel Panics with Thunderbolt Display: iomfb_driver and Iomfb mailbox

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