how to cancel the subscription of App "Camscanner" ?
how to cancel a subscription - I logged in and they gave me a premium, but I don’t need it. The subscription itself does not appear in the list.
iPhone 14 Pro, iOS 17
how to cancel a subscription - I logged in and they gave me a premium, but I don’t need it. The subscription itself does not appear in the list.
iPhone 14 Pro, iOS 17
Looks like you are not subscribed to it through Apple, or at least not through the Apple ID you are logged in as in your screenshots.
Did you subscribe directly with Camscanner?
Did you subscribe on a different device?
Are you the Family Organizer in a Family Sharing group, and someone else downloaded the app and subscribed?
Downloaded the application from where exactly?
Did you maybe create an account for the app by using the "Sign in with Apple" option? If so, that is not tied directly to your Apple ID. Any charge would be taken from whatever payment method you added to the account with them, and would have nothing to do with Apple.
It does not appear it has an active subscription on your Apple ID, so no way for it to charge you there.
You may need to go through the Camscanner.com website directly.
Hi, the answer from the 'CamScanner' team was like this: Hi,
Thanks for contacting us.
According to the records, the premium account was gifted to you for free. You can use the premium features until year 2100. Please rest assured that no fee will be charged.
If you have any further questions, please feel free to contact us.
Thank you for supporting CamScanner.
Best Regards
CamScanner Team.
Nothing has been written off yet
Correct. But it still activated through Camscanner directly, so only through them can it be cancelled.
If it has not charged you, and it looks like it won't until the year 2177, then what us the issue?
But again, if you do really want to have it cancelled, then only through Camscanner can it be cancelled, it does not appear to be managed through Apple, so there's nothing you can do from the Apple side.
You need to contact Camscanner again and tell them to cancel it.
I didn’t register anything - I downloaded the application and logged in via Apple ID, and that’s it - I saw this.
in the comments they write that after 3 days large sums are written off from people.
У вас по итогу списались деньги или нет? У меня такая же проблема, как и у вас
It seems you have a free subscription. Though the year "2100" seems off.
But again, if it was activated directly with Camscanner, then only through them can it be cancelled.
Shows that premium
how to cancel the subscription of App "Camscanner" ?