I accidentally subscribed to a subscription and I sent 2 requests to get a refund but Apple is keep saying not eligible to refund.

chillinramen wrote:

Is there any possible way to contact to apple support with real person?

Sure:

Contact Apple for support and service - Apple Support

Apple is only able to help when there was an in-app purchase, otherwise the charge has bypassed Apple. Even though a company has an app, does not mean that Apple is responsible for the transactions. No different than having the Amazon or Walmart app, where the purchases are billed to you directly from those companies without involving Apple. Any disputes or refunds would need to be resolved by them.

• Did you use a free trial?
• Were you directed to sign up on their website?
• Did you accept the subscription by double clicking the side button with the amount showing on the screen, followed by verification using FaceID or Passcode? I would assume no, since you said it was accidental and performing those steps are not done accidentally. That would lead me to believe it was a website subscription.

Many apps also maintain accounts on their website and offer subscriptions there to bypass Apple managing the subscription. You can check where you subscription originated from by using they information they provide on their website:

https://support.yousician.com/hc/en-us/articles/201713311-How-to-cancel-your-Yousician-subscription

Yousician Annual Subscription does not sound like an Apple product and that means you are at the mercy of the vendor behind that product and their terms of usage and refund policy. It is between you and them. We as fellow users cannot help you with any refund and Apple is not here.