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iMac Pro restarting after clicking shutdown

Hi! I hope anybody can help with it: Recently, when I shut down my iMac Pro it restarted instead, and the message "your computer has restarted after crashing"... but it didn't crash apparently...


So, I've downloaded EtreCheck for the next analysis:


Thank you very much in advance!

iMac Pro, macOS 12.7

Posted on Jun 20, 2024 12:45 AM

Reply
3 replies

Jun 20, 2024 7:15 AM in response to álvaro195

Does this happen every time you shutdown the iMac Pro...?


A one time occurrence, could have been caused by an external USB device or third-party software.

If it happens every time, disconnect all USB devices, quit all third-party software and test.


If that doesn't help, reset the SMC and the NVRAM, then test.

Reset the SMC of your Mac - Apple Support

Reset NVRAM on your Mac - Apple Support

Jun 20, 2024 10:02 AM in response to álvaro195

I would start by disconnecting all USB devices, network cables, and printers except mouse and keyboard, and seeing it that makes a difference.


It appears you may have torrent software installed.


QuickLook Previews (legacy):
QuickLookPlugin - /Applications/Transmission.app
com.bittorrent.torrent
org.bittorrent.torrent *.torrent


Torrent "phone home." That could be interfering with shutdown.


Things with "Clean" or "Cleaner" in their name can cause issues as they interfere with elegant self-maintenance routines you paid Apple to include in macOS.


The developer of EtreCheck addresses this:


Configuration Files:
File /etc/sysctl.conf exists but not expected


in this User Tip: Fixing a hacked /etc/hosts file - Apple Community


I'm not sure yours is a problem but give the article a read and see if anything sounds familiar.




iMac Pro restarting after clicking shutdown

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