Need to make apple id balance 0
Hi,
I bought my phone from India and using it in my Country Bangladesh. Now I want to make my apple id balance 0, please help how can I do that with chat support.
iPhone 14 Plus, iOS 17
Hi,
I bought my phone from India and using it in my Country Bangladesh. Now I want to make my apple id balance 0, please help how can I do that with chat support.
iPhone 14 Plus, iOS 17
Hello! Thank you for using Apple Support Community.
If you are trying to zero your balance and still have a valid credit or debit card, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance.
Alternatively, you could ask Apple Support to remove and keep the balance. Remember that the people on this forum are just other Apple products users like yourself and are unable to do this for you. Use this link Apple provides to take you directly to the managing and editing an Apple ID people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198
If you choose the asking Apple option use the direct link I just provided. You can use the general support link at Official Apple Support but it will just eventually lead you to the link above after you spend several minutes exploring the support web site. I’m just saving you some time and effort finding that link. ;-)
Alternatively give Apple a phone call. Find a list of telephone numbers at:
Contact Apple for support and service - Apple Support
If you are asking about this because you are changing regions, take a look at this article:
Change your Apple ID country or region - Apple Support
Have a great day!
I tried with the Apple Support link above, but in that link "Billing and Subsription - Unable to purchase" navigation there is no chat option n my region, only sms and call option is there, in call option there is no way to give my Bangladesh phone number, it by default taking Indian numbers.
From what others have reported I think Apple has a new system that makes it very, very hard to get support from outside the country with which your account is associated. You need a live person for this, but Apple has made it essentially impossible to do that in certain places. You used to be able to do it, but they have shut you out completely now as far as I can tell. This is particularly hard if you are in Bangladesh where Apple does not do business (so there's no point in having your ID set to it, if you even can set it to Bangladesh). There isn't any Apple Bangladesh support, and I get the impression that you cannot use Apple India support unless you are in India.
Apple does not use WhatsApp. I provided the only methods I know of for contacting Apple.
You can either spend it, or if it is less then the cost of a single item please Contact - Official Apple Support to get further support on the issue
It does not work, chat option not coming as I mentioned in below thread reply.
Please provide apple support whatsapp number
ok then if any product price of exact $0.12 please mention
Need to make apple id balance 0