My Apple Store won’t let me download and asking for billing information

About a month ago I tried YouTubes free trial and decided not to buy the subscription. I’m currently trying to download apps and it’s not letting me because I have “unpaid subscriptions” although I’ve already cancelled the subscription. When I put in the information of my card it just makes me put my information in again. It’s a re-accruing loop that causes me lots of inconvenience. Apple please fix this issue or explain how to fix it.

iPad, iPadOS 17

Posted on Jun 13, 2024 09:07 PM

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2 replies

Jun 15, 2024 12:52 AM in response to Maddiebelugawhale

Apple is not here. No one here works for Apple. No one here has access to your account.


Did you cancel the trial subscription properly 24 hours before the trial ended?

Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support



Speak to Apple Support about your issue.

Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198


World-wide Apple Support -

Contact Apple for support and service - Apple Support


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My Apple Store won’t let me download and asking for billing information

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