I have an iPad Air 2 registered under an old AppleID for which I've forgotten the password. I tried using the password recovery form at iforgot.apple.com and it says "This AppleID is not active." What can I do? Is there any other way to recover my account?
iPad Air 2, 13
IF you don't use an account for some time it may go dormant. You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.
To reach Apple Support:
1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005
2. Select: Disabled Apple ID
3. Select: ”The Apple ID is not active" alert
4. Select: “Continue”
5. Select a chat or telephone call option.
or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support
IF you don't use an account for some time it may go dormant. You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.
To reach Apple Support:
1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005
2. Select: Disabled Apple ID
3. Select: ”The Apple ID is not active" alert
4. Select: “Continue”
5. Select a chat or telephone call option.
or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support
Locked out of AppleID account, and iForgot doesn't work.
