WhatsApp We couldn’t send SMS to your number

I downloaded the WhatsApp to my phone, but keep getting the message “We couldn’t send an SMS to your number. Please check your number and try again in 1 hour.” I’ve done this and gotten the same message. I’ve also tried the “call me” option; no luck. I was on a chat with Verizon troubleshooting for over an hour; no luck. I’ve deleted & redownloaded the app many times. I’ve seen advice to turn off WiFi, enable data roaming, & turn off iMessage. No luck. I do not have a VPN. I have iOS 17.5.1. I do not have blocked contacts. I have followed the steps on the WhatsApp help area. Nothing works. Does anyone have further ideas? Thank-you very much!

iPhone 15 Pro Max, iOS 17

Posted on Jun 6, 2024 09:55 AM

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1 reply

Jun 6, 2024 10:20 AM in response to WhatsApp-help-please

WhatsApp-help-please wrote:

I downloaded the WhatsApp to my phone, but keep getting the message “We couldn’t send an SMS to your number. Please check your number and try again in 1 hour.” I’ve done this and gotten the same message. I’ve also tried the “call me” option; no luck. I was on a chat with Verizon troubleshooting for over an hour; no luck. I’ve deleted & redownloaded the app many times. I’ve seen advice to turn off WiFi, enable data roaming, & turn off iMessage. No luck. I do not have a VPN. I have iOS 17.5.1. I do not have blocked contacts. I have followed the steps on the WhatsApp help area. Nothing works. Does anyone have further ideas? Thank-you very much!

You'll need to keep escalating the issue with WhatsApp and Verizon support, only they can fix their product.

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WhatsApp We couldn’t send SMS to your number

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