Apple Pencil won’t connect

I recently updated my IPad Air 4th gen to ios 17.5.1. Once the update was completed my Apple Pencil, which I have used without issue for months, no longer connects to the iPad… is there something I can do to correct this issue?

iPad Air, iPadOS 17

Posted on Jun 4, 2024 08:23 PM

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1 reply

Jun 5, 2024 04:57 AM in response to Purplepenguin77

Try resetting your iPad's Network Settings:

Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings


If the problem persists, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Pencil:

Genius Bar Reservation and Apple Support Options - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Pencil won’t connect

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