outgoing mail doesnt go anywhere
for a couple of months now my iPhone email stopped sending outgoing emails. My email provider keeps telling me it is on Apple's side.
for a couple of months now my iPhone email stopped sending outgoing emails. My email provider keeps telling me it is on Apple's side.
If your iPhone email stopped sending outgoing emails and your email provider believes the issue lies with Apple, there are a few troubleshooting steps you can try:
1. Check Outgoing Mail Server Settings:
- Go to Settings > Mail > Accounts.
- Select your email account.
- Check the settings for the outgoing mail server (SMTP). Ensure they match the settings provided by your email provider. Pay attention to details like the server name, port number, SSL settings, and authentication method.
2. Restart Your iPhone:
- Sometimes, a simple restart can resolve temporary glitches.
3. Reset Network Settings:
- Go to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi networks and passwords, cellular settings, and VPN settings. You'll need to reconnect to Wi-Fi networks afterward.
4. Check for iOS Updates:
- Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update.
5. Delete and Re-add Email Account:
- Delete the problematic email account from your iPhone.
- Restart your iPhone.
- Add the email account again and check if outgoing emails can be sent.
6. Try a Different Network:
- Connect to a different Wi-Fi network or switch to cellular data to see if the issue persists. This can help determine if the problem is specific to your current network.
7. Contact Apple Support:
- If none of the above steps resolve the issue, contact Apple Support for further assistance. They can provide more advanced troubleshooting steps or escalate the issue if necessary.
8. Contact Email Provider Again:
- Reach out to your email provider and ask for specific details or settings that might help diagnose the problem further. They may have additional insights or recommendations.
By following these steps, you should be able to troubleshoot and resolve the issue with outgoing emails on your iPhone. If the problem persists, consider seeking assistance from Apple Support or your email provider to ensure a swift resolution.
outgoing mail doesnt go anywhere