How can I switch my SheerID verification account for Apple Music?

I have previously verified my status using SheerID using the wrong Apple ID to sign up for Apple Music, and now that I wish to switch back to the correct account it does not let me verify (rightfully so). I have cancelled my subscription for the wrong account so that it will stop debiting my account, however I would like to know who to contact (SheerID? Apple? or another party?) to un-verify my status so that I can sign up and subscribe again.



[Re-Titled by Moderator]

iPhone 15, iOS 17

Posted on Jun 1, 2024 04:42 PM

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Question marked as Top-ranking reply

Posted on Aug 7, 2024 10:06 AM

Hello, i have the same exact problem. I contacted the apple support but I didn't receive any effective help. Were you able to solve this problem?i really need help about it


[Edited by Moderator]

4 replies

Jul 16, 2024 08:00 AM in response to Stressedfrfr

unfortunately the issue is not resolved for me. SheerID support has been super difficult to work with, gave unrelated advice that does not solve the issue and had a rude attitude during our email exchanges. Hopefully it will work out for you. I still think using SheerID for verification is a wrong decision from Apple and should be changed ASAP.

Jul 11, 2024 05:48 AM in response to jawwwwn

I have an even messier problem. I got UNiDAYS student account just before I got my MacBook. But I didn't it verified, so it was not a full account, and couldn't be redeemed anywhere. After I got my MacBook, I subbed to Spotify Student (Using SheerID I think) and that wasn't an issue. But recently I switched to Apple Music Student, and used the same institute ID for another UNiDAYS account which had my Apple ID (@icloud.com) as the main account, since the before account (note: it was not an apple ID, @gmail.com) got the student email too.


Now the issue is that, sometime after Apple Music subscription, the I apparently verified the @gmail.com UNiDAYS account, so I got kicked out of Apple Music Student. I panicked and 'created' a UNiDAYS account for my Apple ID (@icloud.com), without just changing the UNiDAYS account email to the Apple ID one. And I also 'deleted' the @gmail.com UNiDAYS account. It takes UNiDAYS 30 DAYS TO DELETE MY ACCOUNT!! Until then, I cant add my institute ID to my @icloud.com UNiDAYS account (because since it was used somewhere else, and that account was deleted, it shows an error)


Now I have to wait for a month for the account deletion, and add the institute ID to my apple ID in UNiDAYS and subscribe to Apple Music again.


Bummers.


But since now Apple uses SheerID and not UNiDAYS, it is an even messier problem, because I did not mess with anything else with the @gmail.com account let alone SheerID, and it still shows me I did something wrong.


Attachment: Apple Music student verification through App Store, MacOS Sonoma 14.5

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How can I switch my SheerID verification account for Apple Music?

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