wsop.com updated live poker app has no sound?

Recently updated software from wsop.com was installed on my imac. The site updatede the software. Had to install new software after deleting former software. Play at the tables is normal but now I have no sound to alert me to various actions during play.

New software installed on my windows laptop works fine, with normal sounds.



iMac 27″ 5K, macOS 13.6

Posted on May 30, 2024 01:29 PM

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3 replies

Jun 4, 2024 05:29 PM in response to stevedzero3

Sorry but it is not an Apple problem, and no you are not speaking to Apple on these forums we are all end users just like you.


Sorry you are having a problem however it really is an issue with the developers app. It is their responsibility to support their products. However if you want to you can provide us with a report of your system and we can look for obvious issues. Below is what I'd suggest:


The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.


When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 


For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community It is helpful to us if you download the report to your Desktop.



Jun 4, 2024 04:30 PM in response to rkaufmann87

Are you kidding man? Have you ever tried getting customer service from wsop.com?! If your very lucky you'll get a generic reply that states they will respond to you within 72 hours. I've tried a dozen times to get answers to issues with they're software...impossible. The 72 hour timeline is meaningless. They don't care. They have a monopoly in NV. You wanna play?, you'll have to do it their way and to **** with you if your not happy about that.

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wsop.com updated live poker app has no sound?

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