Sorry but it is not an Apple problem, and no you are not speaking to Apple on these forums we are all end users just like you.
Sorry you are having a problem however it really is an issue with the developers app. It is their responsibility to support their products. However if you want to you can provide us with a report of your system and we can look for obvious issues. Below is what I'd suggest:
The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.
When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.
For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community It is helpful to us if you download the report to your Desktop.