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I need help! My old iPhone im trying to turn on I’d disabled and says connect to iTunes. How do I fix this.

Not sure what to do… I can’t figure out how to connect to iTunes because I have no idea I guess! Please help Apple!

Posted on May 30, 2024 8:28 AM

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1 reply

May 30, 2024 9:02 AM in response to senjakarkela

if you’re turning this into Apple or your carrier, remove it from your Apple ID and from iCloud, and then here’s how to reset it using a Mac or PC: If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support


To release your Apple ID ownership and related such (and this with or without connecting to a Mac or PC), see the “if you no longer have your iPhone” section here: What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Given this iPhone has effectively already disabled itself, your data is already inaccessible. It might not properly reset when connected to a Mac or PC, because it might not be working right. Which means releasing your ownership remotely via iCloud, and returning it.

I need help! My old iPhone im trying to turn on I’d disabled and says connect to iTunes. How do I fix this.

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