Unable to send SMS

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Level 1

9 points

Unable to send SMS

I recently converted my physical SIM to an eSIM (Airtel), as per the policy SMS services are suspended for 24Hrs but in my case it’s been almost a week and still I can’t send any SMS, I am able to receive them though. The error shows “Not delivered”.

I have spoken with my carrier they stated all my services are active and it might be an issue with my iPhone. I even spoke with Apple’s customer support they said things are all okay.

I don’t understand what to do now, I have tried every troubleshooting method but issue is not resolved.

iPhone 15 Plus, iOS 17

Posted on May 19, 2024 07:37 PM

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Answer 1

Top-ranking reply

SUKi196

Level 1

133 points

May 19, 2024 09:18 PM in response to SUKi196

here are some Apple support's tips you can try :If you can't send or receive messages on your iPhone or iPad - Apple Support

SUKi196 wrote:

Hi, I've faced a similar situation in the past. After researching extensively online, here are two methods l tried

U can try the methods below to see if they help!

Since you have tried to check with your carrier and Apple’s customer support, you can try to log out and log in your esim again, or try to reset all the settings through Settings -> General -> Transfer or reset iPhone- > Reset -> Reset all settings.(Maybe there is a setting that forbidden your iPhone to sent sms )

This will not erase your phone, you can try this and see if this helps!

if these are not helping, you can fix this with a system repair process,it maybe need a few tries,this will not loss data too:Unable to send SMS. Or you can try to call you carrier, to give anorther esim account?

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Answer 2

SUKi196

Level 1

133 points

May 19, 2024 08:37 PM in response to beri_bhai

Hi, I've faced a similar situation in the past. After researching extensively online, here are two methods l tried

U can try the methods below to see if they help!

Since you have tried to check with your carrier and Apple’s customer support, you can try to log out and log in your esim again, or try to reset all the settings through Settings -> General -> Transfer or reset iPhone- > Reset -> Reset all settings.(Maybe there is a setting that forbidden your iPhone to sent sms )

This will not erase your phone, you can try this and see if this helps!

if these are not helping, you can fix this with a system repair process,it maybe need a few tries,this will not loss data too:Unable to send SMS. Or you can try to call you carrier, to give anorther esim account?

Reply

Unable to send SMS

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