Can’t turn on app tracking

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Level 1

6 points

Can’t turn on app tracking

My app tracking is turned off and greyed out I have done software update, updated my apps through the App Store and when I attempt to log out of my Apple ID it informs me pictures, videos and other documents will be deleted from my phone. How do I get my tracking for apps back on without loosing these from my phone?

iPhone 13 Pro Max

Posted on May 16, 2024 09:41 PM

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Answer 1

May 17, 2024 01:20 AM in response to sammi57

Is this your corporate iPhone? Then please contact the system administrator of your corporate
If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Or please contact the system administrator of the organisation who provided the profile to you

Please see the pic below which is self-explanatory

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Can’t turn on app tracking

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