How can I fix the extremely low volume issue on Apple Music for LG G3 TV?

I fixed it by turning it off in the Apple Music app itself. There should be an option in the settings.

Same issue here, happened after the last Apple Music app update on the tv

I fixed the sound by turning off Dolby Atmos, but hopefully they get it fixed soon so I can have Dolby Atmos and loud music.

I’ve had the app for very long and was wondering if anyone has had this problem. It only started happening with the latest update, so I guess if we raise concern should be an easy fix. Also sometimes the sound is low and randomly in the middle of the song it will jump back to how it used to be.

I did a final deep dive to figure out why AM Atmos volume is so low on LG. It turns out the only way to fix this, like on any device, is to turn on a volume leveling mechanism. Like Sound Check on AM or Loudness normalization on Spotify/Tidal, etc. But on LG, with the LG version of that, it only works on TV internal speakers (junk) or an LG Atmos soundbar. Not an AVR or other Atmos device made by anyone else. Tidal app on LG suffers from this too.

Conclusion: For best AM Atmos on an AVR, go buy an Apple TV and turn on Sound Check. Skip AM Atmos on LG, unless you like extreme volume blasting when you forget to turn it down!

Change atmos in the settings to disabled

I thought maybe Sound, Advanced Settings, Automatic Volume Adjustment — which is like Sound Check — should be ON (for Atmos music only!) So, I turned it on in the LG Sound section. No change from Automatic Volume Adjustment being off. So, not it.

My Yamaha AVR is showing getting Atmos but it is weak compared to AM via ATV4K for sure.

It seems LG does not have it set up right. You can raise the volume, but that is no fun when done and back to TV. Plus a danger to hearing.

Seems a bug. LG and apps are up to date too. August 2, 2024

Even in August on my LG TV C4 the issue is the same. Audio output is halved when Dolby atmos is enabled.

Turned dolby atmos off for now to not be blasted when switching to another app.

Hope they bother fixing it and adding lossless audio to the tv app.

Anytime. I’d like to have it working with the Atmos enabled though, hope it gets fixed in the upcoming updates.

If you are referring to the Atmos setting on the LG TV...Settings > Sound > Advanced Settings > Dolby Atmos (slider off) ?

FYI. Just got an update to the apple music app for my lg tv. Situation not getting any better.

I was checking this out and it got the Dolby Atmos feature, it's set to automatic by default and not only affects the Dolby Atmos songs, but all of them. I have an Atmos capable soundbar, and it's like 1/3rd of the volume than having the setting off.

TLDR: Turn of Dolby Atmos in settings.

LG C2 55” in primary bedroom-Sonos Arc, Sonos One SL rear channels, and Sonos sub. Typically listen to shows and movies with this Sonos system at sound level 12. The numeric value of which can be found in the Sonos app by tapping on the circular speaker icon which shows “Your SYSTEM”, allowing you to turn on and off individual speakers and set their volumes individually. I enjoy listening to music a little louder at sound level 16. Using Apple Watch Series 6 Titanium’s Noise utility app(icon is yellow with an ear symbol) from approximately 7’ to 7’ 1/2 feet away I get readings ranging between mid 60s to lower 70s dB at this sound level 16. This is with Dolby Atmos turn “OFF” in the Apple Music app settings. To achieve a similar decibel level with Dolby Atmos set to “AUTOMATIC” in the Apple Music app settings I must increase the sound level to 58. I do find the music is much more enveloping, rich, higher resolution & fidelity, and mire enjoyable with it turned to ”AUTOMATIC”. Furthermore, If I go into the Sonos app and tap on “TV Audio”, it indicates Dolby Atmos. However if I set Dolby Atmos to “OFF” in the Apple Music settings, it sounds OK-ish but definitely not as nice and checking in the Sonos app with it turned “OFF” it shows Dolby MAT 2.0. Yes they will need to push a firmware update to fix this. It 100% is an issue with the Dolby Atmos triggered in Apple Music settings. I hope this helps someone.

I also noticed that the lyrics scroll is approximately five seconds to fast out of sync on the TV screen.

I just got apple music thru my tv LG 75" Class - QNED80 and I am having the same issue with my Marantz Cinema 40. Turning off atmos fixes the issue with low volume but no atmos 😭

Also there is no atmos either when using airplay or bluethoot 😭

Turning off Dolby At is inside the Apple Music app fixed the low volume problem, thus it is clearly the Apple Music app on webOS that has the problem, not the TV.

not much point having Atmos if it doesn’t work.