iOS 17 mail “complete threads” bug

iPhone SE / 17.4.1 and iPad Pro (12.9-inch) (5th generation) / IpadOS 17.4.1

On both the iPad and iPhone I’m managing multiple gmail accounts using the native apple email client on each device.

I have the same issue which has recently occurred past 2 weeks(?) or so - and despite toggling off the “complete threads” button, the same email is being deleted across all my gmail inboxes.

Interestingly, if I access the gmail via a web browser I don’t have a problem - it only happens when managing emails using iOS.

I would appreciate any guidance anyone can share ?

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Bug Reporting - Feedback Assistant

In the iOS Mail app, the "Complete Thread" option allows you to mark an entire email thread as read or unread, archive it, or delete it. When you use this feature, it affects all the emails within that thread, not just the individual email you're currently viewing. It's handy for managing clutter in your inbox and keeping it organized.

The "Complete Thread" setting in the iPhone Mail app works alongside "Organize by Thread" to manage how you view email conversations.

Here's a breakdown:

• Organize by Thread (On by Default): This groups all replies to an original email together, keeping the conversation history in one place.
• Complete Threads (Optional): When enabled, this setting searches for older related messages and adds them to the existing thread. This ensures you have the entire conversation history, even if emails arrived out of order or were in different mailboxes.

For instance, imagine an email exchange about a project that started last month. With "Complete Threads" on, the Mail app will try to find previous emails about that project and include them in the current thread, even if they were filed away in a different folder.

Here are some additional points to consider:

• Disabling "Complete Threads" won't affect existing threads. It just stops the Mail app from searching for older emails to add to new threads.
• You can enable/disable "Complete Threads" in the iPhone Settings app under "Mail" > "Threading".
• Some users prefer to keep "Complete Threads" off for better organization, especially if they use folders extensively.

Ultimately, it depends on your preference and how you manage your emails.