why can’t i update my phone

I went to Software Update on my phone and it wouldn’t let me update my phone to the newest version

iPhone 12, iOS 16

Posted on Apr 24, 2024 08:53 PM

Reply
3 replies

Apr 24, 2024 09:01 PM in response to laii241

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

why can’t i update my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.