Why can’t I download a new version of iOS using mobile data?

What happens when you try?

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.

Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.

Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)

And if not 5G capable, contact your carrier and request a MiFi, JetPack, or equivalent device.

112richK wrote:

Why I can’t download a new version

In addition to what Kurtosis12 asked, which iPhone model?

Updating to the current iOS 17 requires an iPhone XR, iPhone XS, iPhone SE 2nd gen, or later, for instance.

Older iPhone models have older iOS support limits, as well.

Is your iPhone qualified to handle 5G?

Is your carrier providing a 5G signal to you?

How to update iPhone iOS without wifiApple DiscussionsOfficial Apple Support Community › thread

Why I can’t download a new version

My phone doesn’t bring out install

merrill194 wrote:

My phone doesn’t bring out install

Hello and welcome to the thread.

Which model iPhone?

Which iOS version?

For that info, see: Settings > General > About