iPad air freezed on lock screen

Hello,


My ipad air is freezed on lock screen. Touch doesn’t work. It doesn’t turn off. I tried the solution with volume up and down and lock button. It’s not working. It activates siri. i have let it sit to empty charge. What more can i do? Thank you.



iPad, iPadOS 17

Posted on Apr 11, 2024 01:02 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2024 03:56 PM

If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge. Then, while still connected to external power, perform a forced-restart:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button; do not release the button until...
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




When performed correctly, assuming that your iPad's physical buttons are undamaged, the iPad will restart.

8 replies
Question marked as Top-ranking reply

Apr 11, 2024 03:56 PM in response to nazila_afsharnaderi59

If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge. Then, while still connected to external power, perform a forced-restart:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button; do not release the button until...
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




When performed correctly, assuming that your iPad's physical buttons are undamaged, the iPad will restart.

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iPad air freezed on lock screen

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