IOS 17.4.1 Cellular Data 5g/LTE Network Issue

Question

IOS 17.4.1 Cellular Data 5g/LTE Network Issue

IOS 17.4.1 was installed automatically overnight. Cellular Data now no longer works, no 5g/LTE Network access.

-All resets and Settings changes have been tried.

-No Internet connection. When opening Safari, prompted "Turn on Cellular Data", Cellular Data is on.

-iMessage not sending, I can no longer select my provided phone number in Settings>Messages>Send & Receive. (Spinning wheel when checked)

-In the top left, my cellular provider and Bars of service are there, but the 5g/LTE symbol blinks and turns off/on sporadically.

-I am able to send/receive cellular text messages, but all incoming calls go strait to voicemail, and all outgoing calls go strait to Call Failed.

iPhone 14, iOS 17

Posted on Apr 8, 2024 7:51 PM

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Answer 1

Apr 9, 2024 8:31 AM in response to AnthonyTony123

Same problem. Spent hours on the phone with AT&T, new eSIMs, Reset Network Settings, reboot, and hard reset, and nothing works. After reboot, Settings, General, About will prompt for "Carrier Settings Update", but it never completes.

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Answer 2

WheelieNick

Level 8

45,777 points

Apr 9, 2024 2:09 AM in response to AnthonyTony123

Have you tried to install a carrier settings update?

Make sure that your device is connected to Wi-Fi or a cellular network.
Tap Settings > General > About.
Follow the onscreen instructions to install your carrier update.

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Answer 3

Apr 23, 2024 12:13 AM in response to AnthonyTony123

Same problem. And I cannot update carrier settings, because the alternative doesn't even come upp when I go to General > About.

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Answer 4

Apr 30, 2024 6:30 AM in response to AnthonyTony123

I have exactly the same issue, have tried absolutely everything, even went to an apple store without any luck. They were not able to help (no surprise)

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