Iphone won’t backup nor update software
My iphone storage was full for a while and despite deleting all photos/videos, apps and buying 1T storage on Icloud it keeps saying 230GB full. I have been with Apple support on the phone twice. They advised to backup the phone and restore it. The phone won’t back up, get’s stuck on estimating time for 8/9 hours. I tried to backup on my mac. Same story. They advised then to upgrade the software. It won’t update, it get’s stuck on preparing upgrade for 12/14 hours until I need to use the phone and pauses it.
This is really frustrating and driving me insane as I need the data to be saved before restoring the phone.
[Edited by Moderator]
iPhone 12 Pro Max, iOS 16