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iMac Pro 2011 won't boot up

I transported an iMac Pro 2011 face down on a blanket, flat in my pickup. I had just checked it out before I was giving to someone. It now does not turn on. Any suggestions what could have caused this? Vibration? Was facedown incorrect?


[Re-Titled by Moderator]


Earlier displays & monitors

Posted on Mar 26, 2024 9:41 AM

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2 replies

Mar 30, 2024 8:15 AM in response to CSDITCO

There were no iMac Pros in 2011 so you must have the regular iMac. Can you confirm this is the 2011 model?


Do you hear a startup chime and nothing else, or does the power buttom do nothing?


Assuming is it a 2011 as stated, before trying to turn it on I would open the RAM door and remove, then reseat the RAM modules. It's possible for vibration to loosen RAM models in their slots.


True iMac Pros doe not have user-accessible RAM models


Fully reseating takes a strong, slow push, so support the top of the case with one hand while pushing the module with other.


Reference: Install memory in an iMac - Apple Support




iMac Pro 2011 won't boot up

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