iPadOS 17.4: AVCaptureMetadataOutput delegate not called

Question

iPadOS 17.4: AVCaptureMetadataOutput delegate not called

After my iPad 6 upgrades from iOS 17.3 to 17.4, the AVCaptureMetadataOutput delegate is not called anymore. I find there is the same problem in a stackoverflow post:

https://stackoverflow.com/questions/78128010/ipados-17-4-avcapturemetadataoutput-delegate-not-called-qrscanner

An Apple webpage said the "QR code scanning" issue is fixed in iPadOS 17.4.1:

If your iPad is unable to scan QR codes after updating to iPadOS 17.4 - Apple Support

That's true, I confirm that on my iPad 6.

But, unfortunately, iPadOS 17.4.1 does fix ONLY QR code scanning! It doesn't fix barcode scanning, like Code 39😭

Please Apple fix the barcode scanning issue, too.

Posted on Mar 21, 2024 06:29 PM

Reply

Answer 1

Apr 8, 2024 12:27 PM in response to parthmuley

parthmuley wrote:

Hello Apple Support,

Can you please provide an ETA on fixing this? We have a business impact as this functionality is used for critical business processes.

The people that work for Apple may or may or may not read postings around here.

Log your feedback with Apple Developer Support.

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Answer 2

Apr 8, 2024 02:02 PM in response to parthmuley

parthmuley wrote:

Hello MrHoffman,

We are in the process of doing that and trying to post anywhere and everywhere to get their attention. Do you know of any quicker way of reaching out to them?

“We are in the process of doing that” can be inferred to mean you haven’t actually logged a bug report yet.

Go fix that first.

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Answer 3

Mar 21, 2024 06:45 PM in response to Meng-Yuan Huang

The people that work for Apple may or may or may not read postings around here.

Log your iPadOS 17.4.1 feedback with Apple Developer Support.

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Answer 4

Mar 21, 2024 10:05 PM in response to MrHoffman

Thanks. I also write a feedback by Feedback by Assistant app.

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Answer 5

Apr 8, 2024 09:36 AM in response to Meng-Yuan Huang

Hello Apple Support,

Can you please provide an ETA on fixing this? We have a business impact as this functionality is used for critical business processes.

Reply

Answer 6

Apr 8, 2024 12:31 PM in response to MrHoffman

Hello MrHoffman,

We are in the process of doing that and trying to post anywhere and everywhere to get their attention. Do you know of any quicker way of reaching out to them?

Reply

Answer 7

Apr 8, 2024 12:33 PM in response to Meng-Yuan Huang

Hello Meng-Yuan Huang,

By any chance did you hear back on your ticket with Apple?

Reply

Answer 8

May 13, 2024 09:46 PM in response to parthmuley

I confirm iOS 17.5 fixes the bar code scanning problem for iPad 6.

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iPadOS 17.4: AVCaptureMetadataOutput delegate not called

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