cannot send message

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cannot send message

I tried to send text message containing an email address from my main phone to my other phone but my other phone doesn’t received the message with email address in it. But when i tried to send a simple message like “hi”, my other phone will received it. I tried also to send a message from my other phone the same thing to my main phone, with email address on the message, but the main phone doesn’t received a message. This applies to my other contacts too, they cannot received my message whenever i include an email address, but if it just a simple message, they will received it. Help.

iPhone 11 Pro Max, iOS 17

Posted on Mar 19, 2024 07:26 AM

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Answer 1

Mar 19, 2024 10:01 AM in response to benhur164

It's possible that you used your Apple ID to send the iMessage, while the recipient might have replied using your phone number. There's a chance that iMessage isn't activated for your phone number on your device.

Activate iMessage and FaceTime using your… - Apple Community

iMessage (Blue) -

iPhone to iPhone: requires internet (Either over WiFi or Cellular Service) as it is sent over internet protocol. Needs Activation on your device.
iPhone to Android: Not available

SMS/MMS (Green) -

iPhone to Android: does not require any internet it is sent over cellular voice protocol. Needs to be enabled by your Carrier for the SIM used by you.
iPhone to iPhone: When iMessage is not activated or the device is not connected to the internet either over cellular or WiFi
You need to have an SMS/MMS plan enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc does not provide SMS/MMS services.

It will turn from Blue to Green if you have enabled "Send as SMS" and whenever your iPhone is not connected to the internet it is sent as SMS (green) to all iPhone users.

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cannot send message

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