Activation lock on Mac

The same thing happened to me. I erased it from my Apple Find My app then I had a firmware lock or what appears to be a firmware lock. When you open the screen everybody says you need to have a new computer. There has to be a better way.

amogh96 wrote:

My uncle bought me a Mac from US .As a student I was very excited for it as it was my first apple product but soon it turn into nightmare for me which gave me an mental trauma as it was an expensive device for me .

I forgot my Mac password and press erase which turned on activation lock and i cannot remember my Apple I'd after filling activation removal form with bill etc it is not unlocking. I have talked apple support, and asked what's wrong with bill or anything that I am doing wrong ,this guy told me that he would be my case manager but he had not contacted me for 5 days till today.

I cannot understand what to do I am panicking alot . Please help me🥺

https://discussions.apple.com/content/attachment/d33bf931-935a-4c93-a89f-68aa03186dc1

The e-mail seems pretty clear. Apple has said that they will not remove the Activation Lock, and that they will not consider any more Activation Lock removal requests for this 15" M2 MacBook Air.

Unless your uncle can return this MacBook Air to the place where he bought it, and either

• Get them to refund the money paid for the laptop, or
• Get them to contact the original owner, and have the original owner remove the Activation Lock and prepare the MacBook Air for resale

this MacBook Air will forever remain a "brick" – useless to you.

Activation Lock is an anti-theft device designed to make stolen and lost iPhones, iPads, and Macs useless both to thieves and to anyone else whom the thieves might sell them to. This is why, as a rule, Apple will refuse to remove Activation Lock. (They will sometimes remove it if you have proof of original purchase that is satisfactory to them. Apparently you didn't have such proof.)

How to remove Activation Lock - Apple Support

I'm guessing that your uncle bought the MacBook Air used, perhaps from a pawn shop, or an online "marketplace". The following article was written with iPads and iPhones in mind – but now that modern Macs have Activation Lock, some of what it says applies to them, too. I would suggest reading it, and having your uncle read it, so that you do not waste your money on a possibly-stolen, Activation-Locked Mac, next time.

The All Too Common SAD Reality of Buying a Used iPad/iPhone – Apple Community

amogh96 wrote:

Naah he bought it from Costco

And I open its seal here in India, it was not second hand or something else. I forgot the password and after watching some YouTube video pressed erase , which erased all the things and lead to activation lock .

The Activation Lock can only be removed if the original receipt had been provided from an Authorized Apple seller that shows it was sold to you. You will need to reset your Apple ID Password and enter it on that screen. To do this you will need to use another device and reset it online:

• Go to the Apple ID account website, click Sign In, click “Forgot Apple ID or password?” then follow the onscreen instructions.

You just resubmit the device by contacting apple .....

[Edited by Moderator]