Spotify won't start on my Apple Watch 7, iOS 9.6.3

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Level 1

5 points

Spotify won't start on my Apple Watch 7, iOS 9.6.3

Spotify has been working beautifully on my Apple Watch until it wouldn't start a couple of days ago. When I click the app, nothing happens. Everything else on the watch works fine. This is what I've done to resolve it:

Verified WiFi connection is the same as my iPhone
Ensured Bluetooth is connected
Tried uninstalling and reinstalling app
Restarted Apple Watch
Restarted iPhone

Absolutely nothing works. When I click the app from the complication, nothing happens. Same thing when I attempt to open it from the apps screen.

I don't think anything was updated on my watch, but I can't be sure.

Posted on Mar 2, 2024 12:30 PM

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Answer 1

myze

Level 1

8 points

Mar 3, 2024 8:49 AM in response to dasch804

This issue also happened to me today

Spotify issue

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Answer 2

dasch804 Author

Level 1

5 points

Mar 3, 2024 8:50 AM in response to dasch804

Responding to my own issue with additional info:

I did some research and see that a new version of the Spotify app was released a few days ago which is when Spotify stopped working on my watch. I'm guessing that the version that downloaded to my watch is incompatible with the iOS 9.6.3 - I have an old iPhone 8 (I know, uncool for someone writing into this forum!) and suspect the Spotify team didn't adequately test their app with this version of iOS.

So, I'll take this fight to Spotify and also try to figure out how to obtain an earlier Spotify version.

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