eSIM option not available in iPhone 11

I recently purchased an eSIM which expires if not used within two days from the day of issuance. I’ve been trying to scan the code but it doesn’t redirect me to Settings, instead my screen just freezes there. When scanned with the camera, the hyperlink can’t be clicked. Can someone please help?

Windows, Windows 10

Posted on Feb 25, 2024 08:23 AM

Reply
2 replies

Feb 25, 2024 08:29 AM in response to jellybusy

On your iPhone 11.......


Tap Settings > General > About

Look for the Carrier Lock setting


If the current setting says SIM Locked, you will need to contact the carrier to which the phone is locked and ask them to unlock the phone....before....you can try to set up the eSIM.


Once that has occurred, you may still need to contact the support folks for the eSIM to get that service set up correctly on the iPhone .

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eSIM option not available in iPhone 11

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