Forgotten the passcode for my VisionPro

I've forgotten the passcode for my VisionPro.

How many times can I attempt to enter the passcode?

I've forgotten how many times I've tried, but I'm currently in a state where I can try again after 15 minutes.


Additionally, the "Forgot Passcode?" option does not appear.

In this case, do I need to send it to Apple Store for a reset?

Can I receive assistance even if I am not subscribed to AppleCare?

Also, when mailing it, do I need to send the entire unit?


I am currently overseas and am having a lot of trouble.

Apple Vision Pro, visionOS 1

Posted on Feb 22, 2024 05:22 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 22, 2024 10:31 AM

Kelly1206 wrote:

I've forgotten the passcode for my VisionPro.
How many times can I attempt to enter the passcode?
I've forgotten how many times I've tried, but I'm currently in a state where I can try again after 15 minutes.

Additionally, the "Forgot Passcode?" option does not appear.
In this case, do I need to send it to Apple Store for a reset?
Can I receive assistance even if I am not subscribed to AppleCare?
Also, when mailing it, do I need to send the entire unit?

I am currently overseas and am having a lot of trouble.

If you forgot your Apple Vision Pro passcode - Apple Support

2 replies
Question marked as Top-ranking reply

Feb 22, 2024 10:31 AM in response to Kelly1206

Kelly1206 wrote:

I've forgotten the passcode for my VisionPro.
How many times can I attempt to enter the passcode?
I've forgotten how many times I've tried, but I'm currently in a state where I can try again after 15 minutes.

Additionally, the "Forgot Passcode?" option does not appear.
In this case, do I need to send it to Apple Store for a reset?
Can I receive assistance even if I am not subscribed to AppleCare?
Also, when mailing it, do I need to send the entire unit?

I am currently overseas and am having a lot of trouble.

If you forgot your Apple Vision Pro passcode - Apple Support

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Forgotten the passcode for my VisionPro

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