Hidden Purchases are not showing in Account Settings (Music/iTunes)

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63 points

Hidden Purchases are not showing in Account Settings (Music/iTunes)

I noticed recently that my previously Hidden Purchases are no longer showing up in Account Settings in Music/iTunes.

They always have before the Account Settings page became a sort of popup (which I believe is since Sonoma 14.3.1).

I am using an M1 Macbook Air, Sonoma 14.3.1, and I have tried to Deauthorize/Authorize this computer in Music/Account but that did not correct the issue.

Any one else seeing this?

Any ideas?

I will be submitting this in a bug report to Apple but I don't have my hopes up, it seems Music (iTunes) hasn't been a high priority for some time...

Posted on Feb 19, 2024 06:51 AM

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Answer 1

Top-ranking reply

MarinusHD

Level 1

67 points

Feb 19, 2024 09:01 AM in response to wstuart66

I have the exact same bug since I've updated to MacOs 14.3.1 Sonoma. The day before I updated I didn"t have it.

Check my Apple Community Post and let me know through comments if you guys are experience the same thing?

I am hopeful that will Apple will fix this bug ASAP especially for the new update that will be coming 14.4

Special thanks Apple Community people.

🚨 MacOs 14.3.1 Sonoma Bug, Can't see or … - Apple Community

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Answer 2

Mar 8, 2024 03:24 AM in response to wstuart66

100% 💯 Real ✅ Solution 👍 Hidden purchases for all 3 apps. Attention: All @Apple Support Communities

Link with screenshots: 🚨 MacOs 14.3.1 Sonoma Bug, Can't see or … - Apple Community

Check the link it's a really a super easy solution, please let me know if you were able to get hidden purchases today.

Special thanks for everyone who is reading this for everyone that cares to help here at Apple Support Community.

wstuart66

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Answer 3

wstuart66 Author

Level 1

63 points

Mar 11, 2024 07:10 AM in response to Brian_callahan75

I'm glad for you that you were able to get that done, but that is not the solution I am looking for.

I don't want all of my purchases unhidden, I want to be able to see my hidden purchases, and un-hide them as I see fit.

For the record, if using a Windows pc, I can access my Account Settings and see (and choose to un-hide) all of my hidden purchases normally.

I don't normally use a Windows pc, and I would like that functionality to be restored to the Mac version of my Account Settings.

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Answer 4

Mar 23, 2024 04:39 PM in response to wstuart66

I posted this elsewhere on the community in February. Still dealing with it. Wonder if this is the way ahead. Removing the possibilty to unhide items. Forcing us to essentially repurchase things.

Cannot view or unhide iTunes & Apple TV Hidden Purchases

I cannot see any hidden music, movies or TV shows on any of my devices (iPhone 15, MacBook Air). When I click on manage hidden purchases in the MacBook TV app, it brings up purchased music. When I click on manage hidden purchases on the iPhone TV App and/or iTunes App, it brings up hidden apps from the App Store. I logged out and back in. I restarted and signed back in. I started in Safe mode. Nothing worked. Apple Support unhid some items for me, but I still cannot view the hidden purchases. After trying for about 3 hours, Apple TV App won't even open my account settings page now.

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Answer 5

Apr 7, 2024 06:13 AM in response to wstuart66

Same here. Yet, on my 2019 MacBook Pro which houses Sonoma 14.4.1 iOS has the same issue. My account settings for my App Store, Apple TV. and Apple Music have shown in what was described. It's preventing me from viewing, or restoring my hidden purchases on my account. I hope the next update rectifies the issue.

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